FAQs

How can we help you?

What is Gridz?

Gridz Egypt, a company dedicated to providing household security solutions, is pleased to introduce its innovative product designed to prioritize the safety of children and all residents. Our product offers the ultimate solution for modern families seeking peace of mind and protection while maintaining an unobstructed outside view. Designed with the highest safety standards, Gridz seamlessly integrates into your home, providing both security and style. By joining our community, you can experience the security and comfort that GRIDZ offers.

How does Gridz work? / How do I set up Gridz system?

The Gridz Safety System installation process consists of three simple steps. You can either follow the instructions provided in the product packaging or watch the tutorial available on our official website.

What are the benefits of using Gridz?

The Gridz Safety System offers a solution to ensure children's safety while allowing for proper ventilation and unobstructed views.

Who is Gridz for?

Gridz is an innovative safety solution meticulously engineered to safeguard children in proximity to open windows, ensuring their well‐being and peace of mind for parents and caregivers.

How much does Gridz cost?

Gridz’s safety system Standard size (1.20m × 1.00m) is 2100 EGP You can choose how many meters your need, Price per square meter is 1750 EGP.

What payment methods are accepted?

You can purchase our products through Gridz Head office or website and pay by Cash or Bank transfer/Instabay (account no. 1002294715847)

Can I place an online order?

Yes, by website and social media.

Is there a user guide or tutorial available?

Yes, you can follow the installation manual you will find in the box of Gridz or watch the tutorial available on our website.

How do I contact customer support? / How can I contact Gridz?

You can text us through Facebook or Instagram at: Gridz Egypt with any inquires that you have and our team will replay shortly. Send us an email at: [email protected] Or you can call: 0243125454 / 01080010048 / 01080010028

What is your return policy?

Terms and conditions apply

How do I initiate a return or exchange?

By contact with the customer service team

Where is your company located?

Obour - Ninth District - Block 18027 Ground Floor - Cairo, Egypt

What is Gridz’s Working hours?

From Saturday through Thursday, from 10:00 AM to 5:00 PM.

What is your phone number?

Phone number: 0243125454 / 01080010048 / 01080010028